Direct Mail &
First Class Consulting & Mailing specialises in direct mail and marketing communications.
We partner with our clients to understand their unique requirements and tailor a dedicated team to manage their communication needs. We will manage and provide effective channels to assist you in reaching your customers.
We continue to discover and develop new technologies to help our clients remain flexible and competitive within their markets.
Direct Mail & Printing Solutions
At FCCM, we believe that no amount of personalisation is too much or too little. We will use your artwork and data to create relevant and effective campaigns utilising variable images and text according to your specifications. We can segment, enhance and analyse your data to maximise the effectiveness of your campaigns.
Data security is a priority and essential for all businesses. Our staff understand the importance how to manage your data and maintain a high standard of security and protocol. Out data is kept with in Australia and to Australian Standards.
MAIL HOUSE SERVICES
FCCM offers a full range of mail house services and have a proven track record in exceeding our clients’ expectations. Whether you need to bulk mail out direct mail pieces, invoices, magazines, catalogues, annual reports, or postcards, we will handle the whole process and simplify the process for you.
We can take care of your database management, DPID and barcoding for postal discounts, envelope printing and supply, printing of letterheads, flyers, brochures and postcards, laser overprinting, high speed inkjet, folding, collating, inserting and postal management.
Our experienced personnel look after every aspect of your job and ensure that our strict quality control processes are consistently followed. We will make sure that your mail out is printed, personalised, packaged and delivered according to your exact specifications, and most importantly – on time, every time.
At FCCM, we don’t just process your mail out campaigns – we work as part of your team and help you to reduce your costs and increase your return on investment.
At FCCM your customers are at the heart of our approach to customer service. By bringing together all aspects of your campaign along with our industry expertise, we can provide in-depth insight into your projects to deliver the best return on your investment.
We will tailor a team of specialists who are accountable for your campaign. This includes managing the timelines and being responsible for the budget.
FCCM partners with Australia Post and manages the changes within the postal industry so you don’t have to. By utilising correct addressing software and our small parcels contract, our expertise and knowledge in finding lateral solutions, we can maximise your postal discounts Australia-wide.
We have also partnered with international suppliers and have the ability to lodge mail directly into overseas destinations with a cost and time benefit.
DIGITAL & GENERIC PRINTING
FCCM utilises the latest’s technologies offering high-speed digital and laser printing according to your designs and requirements.
We can produce professional and striking communications that engage your customers as part of a targeted mail campaign.
This includes personalising mail using variable images and text to skilfully segment and accurately target your market.
WAREHOUSING & FULFILMENT
FCCM will manage your warehousing and fulfilment from start to finish, so you don’t have to!
From simple pick’n’pack through to complex collateral and product fulfilment programs our systems and procedures will enable a stream lined approach. This allows for a quick and accurate turn around into the market place.
Our specialised in-house inventory system is used to manage your stock and orders, enabling us to provide you with up to date dispatch, tracking and stock on hand reports.