Melbourne Call Centre Services
First Class Consulting & Mailing offers both inbound and outbound call handling services, with an emphasis on excellent communication and customer service. Whether you require a pharmaceutical call centre to manage customer enquiries or a targeted outbound campaign to boost awareness of your organisation, we can provide you with an efficient and effective solution.
We have extensive membership and customer service experience enabling us to put together an expert team to manage your unique call-handling needs.
While we are based in Melbourne, our call centre services are available Australia-wide to businesses of all shapes and sizes. Services can also include managing your email, web, SMS and postal communications.
TAILORED CALL-HANDLING SOLUTIONS
First Class Consulting & Mailing has a fully operational call centre in Melbourne that can be utilised for all your inbound and outbound needs.
Outbound – We have managed a number of successful campaigns for membership organisations. Our enthusiastic, highly-trained staff work hard to achieve positive results fast.
Inbound – Our experienced and friendly inbound team become an extension of your business. We work hard to get to know your product so we can offer the highest level of customer service to your clients. This means we can operate as anything from a membership to a pharmaceutical call centre.
CONTACT US TODAY
For more information on our call centre in Melbourne, or to request a quote, please contact us by phone, email or online enquiry form. We’re happy to talk to you about creating a targeted campaign that works for your business and engages your customers.